What is NOC?
NOC stands for Network Operation Center. NOC includes monitoring & remediation of various network aspects. At Pinakin we monitor, supervise, and maintain your services, databases, external services, firewalls, and networks. With expertise of Pinakin, your network could be leveraged to enhance performance.
Services Offered by Pinakin
- Data Management
- Network Infrastructure Installation
- Minimize Downtime with Remote System Backups
- Network Monitoring & troubleshooting
- Monitoring and Troubleshooting Networks
- Documentation of Issues & Reported by NOC Provider.
Some of the Best Practices Followed by Pinakin
Pinakin uses a variety of tried-and-true best practices to provide seamless support to our clients. Some of these best practices followed by Pinakin are:
- Continuously monitoring of a wide variety of information and network systems that include communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls, VoIP systems and application delivery.
- Providing timely response to all incidents, downtime and performance issues.
- Categorizing issues for escalation to appropriate technical teams.
- Recognizing, identifying and prioritizing incidents in accordance with customer business requirements and policies of the organization.
- Collecting and reviewing performance reports for various systems and reporting trends in performance to predict future issues or downtimes.
- Documentation of activities.
- Notifying customer and third-party service providers of issues, downtime and remediation status.
- Working with internal and client’s technical and service teams to create and/or update knowledge base articles.
- Performing basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc).
Outreach by Our Numbers
Comprehensive IT services include
Services Offered by NOC Service Provider
What Our Client's Say
“Our systems administration services from PinakinIT have been extremely effective. Their staff is very knowledgeable and is pro-active in addressing our needs. We look forward to working with PinakinIT and recommend them most highly.”
Our Tech partners PinakinIT are working with us for last 3 years. With dedicated DBA they helped us to upgrade Ellucian Degree Works from v4.1.6 to 5.0.3 with weekly reports. Soon upgrading to v5.0.4, where I expect full success.
Sierra College required a Banner DBA for our daily DBA support needs for system installs, updates, Oracle Database management & code promotions. Pinakin provided us, consultants, with whom we are very satisfied due to their level of technical expertise and customer service. These consultants were highly professional & knowledgeable who work with utmost precision.
Pinakin IT maintains complete transparency by giving my team access to their project portal which was proven as an effective step. I recommend Pinakin IT for Banner and Degreeworks DBA consulting work.