our solutions

24X7 NOC

overview

What is NOC?

NOC stands for Network Operation Center. NOC includes monitoring & remediation of various network aspects. At Pinakin we monitor, supervise, and maintain your services, databases, external services, firewalls, and networks. With expertise of Pinakin, your network could be leveraged to enhance performance.

Services Offered by Pinakin

  • Data Management 
  • Network Infrastructure Installation
  • Minimize Downtime with Remote System Backups
  • Network Monitoring & troubleshooting 
  • Monitoring and Troubleshooting Networks
  • Documentation of Issues & Reported by NOC Provider.

Some of the Best Practices Followed by Pinakin

Pinakin uses a variety of tried-and-true best practices to provide seamless support to our clients. Some of these best practices followed by Pinakin are:

  • Continuously monitoring of a wide variety of information and network systems that include communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls, VoIP systems and application delivery.
  • Providing timely response to all incidents, downtime and performance issues.
  • Categorizing issues for escalation to appropriate technical teams.
  • Recognizing, identifying and prioritizing incidents in accordance with customer business requirements and policies of the organization.
  • Collecting and reviewing performance reports for various systems and reporting trends in performance to predict future issues or downtimes.
  • Documentation of activities.
  • Notifying customer and third-party service providers of issues, downtime and remediation status.
  • Working with internal and client’s technical and service teams to create and/or update knowledge base articles.
  • Performing basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc).

Outreach by Our Numbers

Years experience

0+

Years experience
Certified experts

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Certified experts
Certified Oracle Professional

0

Certified Oracle Professional
End User Satisfaction

0%

End User Satisfaction
Certified Network Engineers

0

Certified Network Engineers
Solutions

Comprehensive IT services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Network Operation Centre

    NOC is all about monitoring & remediation of various aspects of the business. A network Engineer supervises, monitor & maintain the networks.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    IT Helpdesk

    IT Helpdesk is to troubleshoot problems and provide support for devices or applications to maximize service efficiency.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Cyber Security 

    Cyber Security is a protective measure to secure IoT & services from potential threats. We at Pinakin implement the best practices to prevent a network from cyber attack.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Managed IT Services

    Pinakin IT works as an extension to the internal IT Team which helps internal employees to manage their IT Infrastructure with better control than before.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

    Cloud Computing

    Cloud Computing is providing resources to an Organisation for web applications. The services ensures easy deployment of applications & better user experience.

Benefits

Services Offered by NOC Service Provider

  • Network Monitoring

    Network monitoring is a process that detects the portion of a network where special attention is needed & to be diagnosed.

  • Server & Device Management

    NOC includes software installation, server, device & network management. Other activities are updates, troubleshooting & distribution in all the devices.

  • Minimize Downtime with Remote System Backups

    Data backup & storage on remote servers help in securing data in case of any natural or man-made disaster.

  • Real-Time Reports

    NOC provides real-time reports to the organization. With us, you will know every event that occurs in your network.

  • Certified and Engineers Reduce the Risk

    Our certified engineers monitor a network 24×7. They set up an alarm before any trouble happens in your network so that it can be resolved in no time.

Stop wasting time and money on technology. Let’s get started

Testimonials

What Our Client's Say

 Robert. R. Pescinski

“Our systems administration services from PinakinIT have been extremely effective. Their staff is very knowledgeable and is pro-active in addressing our needs. We look forward to working with PinakinIT and recommend them most highly.”

Robert. R. Pescinski
Executive Director Of Technical Systems - Raritan Valley Community College
Nancy Lestrange

Our Tech partners PinakinIT are working with us for last 3 years. With dedicated DBA they helped us to upgrade Ellucian Degree Works from v4.1.6 to 5.0.3 with weekly reports. Soon upgrading to v5.0.4, where I expect full success.

Nancy Lestrange
Director of Information Systems - Raritan Valley Community College
Tom Benton

Sierra College required a Banner DBA for our daily DBA support needs for system installs, updates, Oracle Database management & code promotions. Pinakin provided us, consultants, with whom we are very satisfied due to their level of technical expertise and customer service. These consultants were highly professional & knowledgeable who work with utmost precision.
Pinakin IT maintains complete transparency by giving my team access to their project portal which was proven as an effective step. I recommend Pinakin IT for Banner and Degreeworks DBA consulting work.

Tom Benton
Chief Technical Officer - Sierra College